Welcome to Asthma & Allergy Associates! We are glad you have chosen our office for your allergy care.

Asthma & Allergy Associates is committed to helping our patients understand the complex billing process.

Because each health insurance plan is different, we encourage you to know and understand your plan’s specific benefits. If you have any questions about the co-payment or deductible that is due at the time of service, we encourage you to contact your insurance company directly.

Please contact your health insurance company directly to determine if your plan is considered in network with our office before your appointment.

As a courtesy, we bill your insurance company for the services rendered on your visit date. To do that, you must bring your insurance card to every visit and communicate with our reception staff any changes to your insurance coverage or billing information. It is extremely important for you to understand the financial policies. Please take time to review and contact our Billing Department at 607-257-6563 for questions or clarification.


  1. Asthma & Allergy Associates has agreed to file insurance for patients who participate with our contracted insurance plans.
  2. According to your insurance plan, you are responsible for any and all co-payments, deductibles coinsurances or non-covered services.
  • Copayments are due at the time of service.
  1. Our relationship is with you and your family, not your insurance company. While we will file claims to your insurance as a courtesy, all charges are strictly your responsibility. Therefore, it is necessary for you to know what benefits your insurance plan provides you.
  2. It is your responsibility to keep us updated with your correct and current insurance information. If the insurance company you designate is incorrect and one with which we do not participate, you will be responsible for payment of the visit and to submit the charges to the correct plan for reimbursement. If we do participate with your insurance and are within timely filing limits, we will file the claim as a courtesy; however, you will still be responsible for the balance until the claim is paid.


  1. Payment in full is due at the time services are rendered.
  2. If we do not participate with your insurance company, we will submit the claim as a courtesy. We will not apply their adjustments.
  3. Continued non-compliance with payment in full upon checking out may result in termination of care.


  1. Patient balances are due immediately at the time of service, upon receipt of your insurance plan’s explanation of benefits, or by the due date on your statement.
  2. A monthly statement will be sent to you detailing unpaid charges. If you have questions, please contact your insurance company.
  3. Discrepancies with your insurance’s determination of your responsibility must be handled between you and your insurance company. In rare cases, we will contact your insurance if you have been led to believe there was an error on our part. However, we need a name and reference number along with the name of the insurance representative you spoke to.
  4. We are happy to help our families when the need exists. However, continued non-compliance with any payment arrangements made with our office may result in termination of care.
  5. We realize that temporary financial hardships arise sometimes that may affect timely payment of your account. If such problems arise, we encourage you to contact our office promptly for assistance. Our Billing Coordinator is available to discuss issues of payment and assist you in making the necessary payments to avoid interruption of services or possible termination of care. Payment for any balance greater than 60 days will be expected at the time of subsequent visits. Non-payment may result in your balance being sent to collections.